Terms of service

Terms & Conditions for Red Bridge Knysna (Pty) Ltd T/A Red Bridge Brewing Co

Liquor License: WCP/040247

ALCOHOL NOT FOR SALE TO PERSONS UNDER THE AGE OF 18.

These Terms and Conditions (“the Terms and Conditions”) govern you (“the Use”) use of Red Bridge Knysna (Pty) Ltd (“the Merchant”) website located at the domain www.redbridgebrewing.co.za (“the Website”). By accessing the website, you warrant that you are of full legal age and therefore comply to all the terms and conditions set out in this legal notice.

1. Delivery Policy for all orders within South Africa:

 All orders are delivered by our preferred courier company. All orders are dispatched between Monday – Friday. Orders placed over the weekends and public holidays will be dispatched the following business day.

Orders are generally delivered within 2-5 working days.

Free delivery if you are within a 20km radius from the brewery.

Delivery Fee: R130 up to 12KG’s. For weight approximates:

• 1 case of 12 x 440ml beers weighs 6KG

The cost to resend a case if you were not available the first two times the courier tried to deliver, the cost will be R80.

2. Delivery Policy for all international orders:

We currently do no support international orders. Please contact us with regards to international order queries.

3. Returns/Refunds:

We try package all goods as well as possible. However, if you received damaged stock, you have 7 days to inform us.

For returns you have 7 days to inform us. The goods need to still be in it’s original packaging (no damaged labels, broken 6-packs, open seals).

The cost will be the same as the shipping costs paid for delivery, so that our courier company can uplift the stock. A credit will be given to be used either on-line or in-store.

1. All orders will only be delivered once funds have been cleared in our account
2. We reserve the right to withhold or cancel any orders if we or the bank suspects it is fraudulent orders
3. We shall take reasonable steps to protect your personal information. However, Red Bridge Knysna (Pty) Ltd, cannot be held responsible for security breaches which may occur.
4. Payment options may be made using Visa, Mastercard credit cards, or by EFT. Cheques are not accepted.
5. Pricing:
   • Subject to change without notice
   • We shall take all reasonable efforts to accurately reflect the description, availability, purchase price and delivery charges. However, should there be any errors of whatsoever nature on the Website, we shall not be liable for any loss, claim or expense relating to a transaction based on any error. In the case of any incorrect purchase price we will refund you for any amount already paid, or if the stock item is no longer available – we will either suggest a different item or reimburse you in full
   • Red Bridge Brewing Co cannot be held liable for any inaccurate information published on the Website and/or any incorrect prices displayed on the Website, save where such liability arises from the gross negligence or willful misconduct of Red Bridge Brewing Co, its employees, or website designers. You are encouraged to contact us to report any errors to office@redbridgebrewing.co.za
6. We reserve the right to change these Terms & Conditions, it is the users duty to occasionally check these Terms & Conditions for changes and/or updates.

Our full name and legal status:

Red Bridge Knysna (Pty) Ltd  Registration Number: 2019/400663/07 is a private company.